Facebook has announced several updates to help administrators better manage Facebook groups and keep them safe. This comes as a response to the growing number of group administrators that spend a lot of time on their communities. Their feedback helps groups improve and is important to Facebook.
1. Administrator support
Facebook has started admin support. This is a reserved place for group administrators to report a problem or ask a question, and Facebook workers can help them within one business day. Currently, admin support is available on iOS and Android, English and Spanish, but only for a limited number of group administrators.
2. Online tutorial
There will also be an online training program that will teach group administrators how to keep their communities safe and how to improve engagement and interaction within groups. The program includes tutorials, product samples, and case studies.
3. Group rules
Facebook also introduces a new feature for group rules. At the moment administrators and moderators remove a post that violates the group’s rules, they can notify members of the rule that they violated. Administrators will also be able to add notes to the admin activity log when you remove a post.
4. Pre-approved members
Administrators and moderators will be able to select members whose content will be automatically approved for each post. The purpose of this update is to save time for administrators.
All tutorials are created based on the experience of other administrators and can be found on Facebook Community.